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Cookie Policy

This policy explains how we use cookies and similar technologies to enhance your experience on our website.

Last updated: August 15, 2025

Contents

  • What Are Cookies?
  • Why We Use Cookies
  • Types of Cookies
  • Cookie Categories
  • Third-Party Cookies
  • Managing Cookies
  • Your Cookie Settings
  • Mobile and App Tracking
  • Policy Updates
  • Contact Us

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

How Cookies Work

  • Storage: Cookies store small amounts of data on your device
  • Communication: They help websites remember your preferences and activities
  • Duration: Some cookies expire when you close your browser, others persist longer
  • Scope: Cookies can be specific to one website or shared across multiple sites

Similar Technologies

In addition to cookies, we may use similar technologies such as:

  • Web Beacons: Small graphics that track whether you've visited particular web pages
  • Pixels: Tiny images embedded in web pages or emails
  • Local Storage: Technology that stores data locally on your device
  • Session Storage: Temporary storage that's deleted when you close your browser

Why We Use Cookies

We use cookies and similar technologies for several important purposes:

Essential Website Functionality

  • Enable basic website features and navigation
  • Remember your login status and preferences
  • Maintain shopping cart contents
  • Ensure website security and prevent fraud
  • Provide customer support and troubleshooting

Performance and Analytics

  • Understand how visitors use our website
  • Identify popular content and features
  • Monitor website performance and loading times
  • Track error rates and technical issues
  • Optimize user experience and website design

Personalization

  • Remember your preferences and settings
  • Customize content based on your interests
  • Provide relevant course recommendations
  • Tailor the user interface to your needs
  • Remember your contact form information

Marketing and Advertising

  • Deliver relevant advertisements
  • Measure advertising effectiveness
  • Prevent the same ad from being shown repeatedly
  • Track conversion rates and ROI
  • Create custom audiences for marketing campaigns

Types of Cookies

Based on Duration

Session Cookies

  • Temporary cookies that expire when you close your browser
  • Essential for basic website functionality
  • Not stored permanently on your device
  • Examples: Shopping cart contents, login status

Persistent Cookies

  • Remain on your device for a set period or until manually deleted
  • Remember your preferences between visits
  • Can have expiration dates ranging from days to years
  • Examples: Language preferences, login credentials

Based on Origin

First-Party Cookies

  • Set directly by our website (intormisob.com)
  • Used for core website functionality
  • Generally considered less privacy-invasive
  • Essential for providing our services

Third-Party Cookies

  • Set by external services integrated into our website
  • Used for analytics, advertising, and social media
  • Governed by third-party privacy policies
  • Can often be blocked without affecting core functionality

Cookie Categories We Use

Strictly Necessary Cookies

Purpose: Essential for website operation and security

Legal Basis: Legitimate interest - required for service delivery

Can be disabled: No - required for basic functionality

What We Use:

  • Session Management: Maintain your login state
  • Security: Prevent cross-site request forgery (CSRF)
  • Load Balancing: Distribute traffic across our servers
  • Cookie Consent: Remember your cookie preferences

Performance and Analytics Cookies

Purpose: Help us understand website usage and improve performance

Legal Basis: Consent

Can be disabled: Yes

What We Use:

  • Google Analytics: Website traffic and user behavior analysis
  • Hotjar: User experience tracking and heatmaps
  • Performance Monitoring: Page load times and error tracking
  • A/B Testing: Test different versions of web pages

Marketing and Advertising Cookies

Purpose: Deliver relevant advertisements and measure campaign effectiveness

Legal Basis: Consent

Can be disabled: Yes

What We Use:

  • Google Ads: Display relevant advertisements on Google
  • Facebook Pixel: Track conversions from Facebook advertising
  • LinkedIn Insight Tag: Measure LinkedIn campaign performance
  • Retargeting: Show ads to previous website visitors

Functional and Preference Cookies

Purpose: Remember your choices and provide enhanced features

Legal Basis: Consent

Can be disabled: Yes

What We Use:

  • Language Preference: Remember your chosen language
  • Theme Settings: Remember your display preferences
  • Form Data: Save partially completed forms
  • Chat Widget: Enable customer support chat functionality

Third-Party Cookies and Services

We work with trusted third-party services that may set their own cookies. These services have their own privacy policies and cookie practices:

Google Services

  • Google Analytics: Website analytics and reporting
  • Google Ads: Advertising and conversion tracking
  • Google Fonts: Web font delivery
  • reCAPTCHA: Spam protection for forms

Google Privacy Policy

Meta (Facebook) Services

  • Facebook Pixel: Advertising measurement and optimization
  • Facebook Social Plugins: Like and share buttons
  • Instagram Integration: Social media content display

Meta Privacy Policy

LinkedIn Services

  • LinkedIn Insight Tag: Professional advertising and analytics
  • LinkedIn Share Button: Social sharing functionality

LinkedIn Privacy Policy

Analytics and Testing

  • Hotjar: User behavior analytics and feedback
  • Optimizely: A/B testing and experimentation
  • Mixpanel: Event tracking and user analytics

Managing Third-Party Cookies

You can control third-party cookies through:

  • Our cookie consent manager
  • Browser settings and privacy controls
  • Third-party opt-out tools and websites
  • Industry opt-out initiatives

Managing Your Cookies

Browser Settings

All modern browsers allow you to manage cookies. Here's how to access cookie settings in popular browsers:

Google Chrome

  1. Click the three dots menu → Settings
  2. Click "Privacy and security" → "Cookies and other site data"
  3. Choose your preferred cookie settings
  4. Use "See all cookies and site data" to manage individual sites

Mozilla Firefox

  1. Click the menu button → Settings
  2. Select "Privacy & Security"
  3. Under "Cookies and Site Data," choose your settings
  4. Click "Manage Data" to control individual sites

Safari

  1. Safari menu → Preferences
  2. Click "Privacy" tab
  3. Choose "Block all cookies" or "Prevent cross-site tracking"
  4. Use "Manage Website Data" to control specific sites

Microsoft Edge

  1. Click three dots menu → Settings
  2. Select "Cookies and site permissions"
  3. Click "Cookies and site data"
  4. Choose your preferred settings and manage exceptions

Cookie Management Tools

  • Browser Extensions: Privacy Badger, Ghostery, uBlock Origin
  • Mobile Settings: iOS and Android privacy controls
  • Router-Level Blocking: Network-wide ad and tracking blockers
  • VPN Services: Some VPNs include tracking protection

Industry Opt-Out Tools

  • Digital Advertising Alliance Opt-Out
  • Network Advertising Initiative Opt-Out
  • Your Online Choices (Europe)
  • AdChoices Opt-Out

Your Cookie Settings

You can manage your cookie preferences for our website using the controls below:

Strictly Necessary Cookies

Required for basic website functionality. Cannot be disabled.

Performance and Analytics Cookies

Help us understand how you use our website to improve your experience.

Marketing and Advertising Cookies

Used to deliver relevant advertisements and measure their effectiveness.

Functional and Preference Cookies

Remember your preferences and provide enhanced features.

Changes to cookie settings take effect immediately. You may need to refresh the page to see some changes.

Mobile and App Tracking

Mobile Browsers

Mobile browsers handle cookies similarly to desktop browsers, but with some differences:

  • Limited storage space may cause cookies to expire sooner
  • Privacy settings may be more restrictive by default
  • Some features may require additional permissions

Mobile App Tracking

If we develop mobile apps in the future, they may use:

  • App Analytics: Usage statistics and crash reporting
  • Push Notifications: Course reminders and updates
  • Device Identifiers: For personalization and security
  • Location Data: If relevant to our services

Mobile Privacy Controls

  • iOS: Settings → Privacy & Security → Tracking
  • Android: Settings → Privacy → Ads
  • Limit Ad Tracking: Available on both platforms
  • Reset Advertising ID: Clear tracking history

Policy Updates

When We Update This Policy

We may update this Cookie Policy when:

  • We implement new cookies or tracking technologies
  • Third-party services change their practices
  • Legal requirements or regulations change
  • We modify our website functionality

How We Notify You

  • Website Banner: Prominent notice on our homepage
  • Email Updates: For registered users and newsletter subscribers
  • Last Modified Date: Always visible at the top of this policy
  • Version History: Available upon request

Your Continued Consent

Continued use of our website after policy updates constitutes acceptance of the new terms. If you disagree with changes, you can:

  • Adjust your cookie settings
  • Contact us with concerns
  • Stop using our website
  • Use browser settings to block cookies

Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email:

[email protected]

Phone:

+61407905411

Address:

Intormisob
10 Wakelin St
Everton Park QLD 4053
Australia

Related Policies

  • Privacy Policy - How we handle your personal information
  • Terms of Service - Our service agreement and user responsibilities

Helpful Resources

  • All About Cookies - Independent information about cookies
  • ICO Cookie Guidance - UK Information Commissioner's guidance
  • Australian Privacy Commissioner - Australian privacy information
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